Intercontinental Muscat

P.O. Box 398, Al Kharjiya Street, Al Shati Area, Muscat, Oman, 114show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Oman

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Overview

Intercontinental Muscat is situated in the centre of Muscat, and comprises 258 beautiful rooms. The hotel is arranged in a royal style along with stunning mountain views. The hotel features a plunge swimming pool with a Jacuzzi, sun loungers, a hot tub and umbrellas.

Overlooking Hajjar Mountains and Andes Mountains, the property is located in a beach area, which is near Ras Al Hamra Recreation Club. Intercontinental Muscat is also within a 30-minute walk of Qurum Natural Park.

Sited close by a museum, an opera house and a palace, the hotel offers an easy access to City Cinema.

The venue is notable for the prime location within a 25-minute drive to Seeb airport.

Rooms

The attractive hotel provides an in-room safe, satellite television and a fridge in each room. These rooms have a hairdryer, a bidet and complimentary toiletries in the bathrooms as well as an electric kettle, a dishwasher and coffee/tea making machines for self-catering.

Eat & Drink

Guests can enjoy a fine breakfast served in the restaurant. The 24-hour restaurant serves dishes of Mediterranean cuisine. To make your stay special, the sports bar also offers billiards, free Wi-Fi and an outdoor terrace. Le Mer and Trader Vic's in InterContinental Hotel serve a selection of meals within 50 meters from the venue.

Relax

There are cots, child care and a special menu for children. The property provides fitness classes, a gym and yoga classes along with volleyball, badminton and basketball.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

The hotel personnel speaks English, German, French, Italian, Dutch, Arabic, Hindi, Panjabi / Punjabi.

Year renovated:   2008.  Number of floors:   6.  Number of rooms:   258.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Badminton
  • Handball
  • Basketball
  • Volleyball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view
  • Mountain view

Room features

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedAll children13 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Royal Opera House MuscatRoyal Opera House Muscat1400 ft
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Trader Vic's in InterContinental HotelTrader Vic's in InterContinental Hotel200 ftAl Kharjiya Street
Le MerLe Mer100 ftShatti Al Qurum
Shanghai Garden Chinese RestaurantShanghai Garden Chinese Restaurant1000 ftNo 1662 Building No 1563 Qurum
Steak CompanySteak Company1200 ftBareeq A'Shatti complex
Ubhar BistroUbhar Bistro2200 ftBareeq Al Shatti (Al Kharijiyah St.), Shatti Al Qurm
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Oman News Agency HQOman News Agency HQ1.4 mi
Royal OfficeRoyal Office2.1 mi
Qurum Natural ParkQurum Natural Park1.5 mi
Ras Al Hamra Golf ClubRas Al Hamra Golf Club2.7 mi
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Getting around
Airports
Seeb (MCT)11.7 mi
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Reviews
7.2
Very goodBased on  139  reviews

Rating by category:

8.0
Rooms
10.0
Service
  • 7.0
    Very good

    I had bad experience with the staff during the stay, they are not responsive at all unless you keep tips to be served nicely. Bad laundry services with very high rates ($30) for preesing of one thoub and gutra!!! Executive suite with broken coffee maker machine for three nights. No adapter for 3 nights. I really got creasy, don't ask for Duty Mgr cause he won't reply (so busy!!!!)

  • 6.2
    Good

    One of your Receptionist was excellent - actually all of them were very good but this particular lady stood out. I had visited Muscat before and had eaten at the Italian Restaurant at the Shangri-la Hotel. I had no recollection of the name of the restaurant but this particular lady found out the name and made the booking for me - she went out of her way to do this and to provide a level of service that was over and above what I expected.

    Little bit shabby, rooms etc could do with updating and maintenance.

  • 8.2
    Fabulous

    The outdoor facilities, namely, garden and pool area. The check-in process at the 4th floor club desk was swift and efficient.Great sea-view from the room. The impressive entrance lobby and atrium. Very good selection of bars and restaurants.

    Bathroom had seen better days and could do with a refurb. No stand-alone shower. At busy times service very slow at outdoor "Tomato" restaurant and also around pool area.

  • 7.8
    Fabulous

    Comfort, quite, good service and restarurant, good for kids

    Beach side was poor, i understand that it is open to the public but the hotel can put some facilities on the beach to serve its customers.

  • 5.8
    Guest rating

    My room was on the second floor and had a nice view of the sea. However even though I am a platinum member with Holiday Inn (same group), I was not allowed access to the club floor lounge and there were no upgrades or any perks allowed. I think that the Holiday Inn group need to examine their policies regarding an upgrade because in any other Intercontinental hotel there is always an upgrade but not in this one. This hotel just does the minimum needed and their customer service is not very friendly or helpful.

    One needs to ask for a higher floor because the hotel has a nightclub on the lower level and you can hear the "thump" "thump" of the drums as late as 3AM in the morning. The concierge does not have information about restaurants and tours and the hotel is very unhelpful about giving information about independent operator tours. There is no doorman to help with your luggage which I thought of a strange for a five star hotel

  • 9.6
    Exclusive

    The friendliness and effiency of the staff the perfect location and the excellent food

  • 8.8
    Superb

    Great pool facilities and big spacious grassy areas - good for children. Beach access was good. Being able to get a room with two queen beds was excellent. Proximity to shopping centre.

  • 7.0
    Very good

    Location and access to the beach was very good. Nice gardens at the rear of the hotel.

    Hotel is too expensive when compared with similar hotels in the gulf region. This seems to be the case with hotels in Oman. Although Oman is beautiful and the people very freindly, I would not return to Oman based on the expensive nature of hotels etc when I can get much better deals in the UAE.

  • 9.6
    Exclusive

    Everything that you would want from a sea facing Club room. It is an excellent venue. Comparison with other hotels of this standard in uae is favourable, although more expensive. There is a sister resort around the coast "Palace" but there seems to be little reciprocation. My wife and I were stopped from walking in their gardens because we were not 'house guests'. Lots of shrugging of shoulders by Mr Jobsworth! The food is spectacular and good with lots of choice. The pool and location of the beach/sea is easily accessed. The concierge is awesome in his knowledge of everything local. I would recommend hotel unreservedly for the standard of accommodation that my wife and I booked. Highlights outside hotel - Grand Mosque and Dolphin watching

    Just the lack of reciprocation by another hotel in the group. I may not have been a house guest at the Palace, but I was certainly a guest of InterContinental. *** Another plus was the ease of booking an extra night and the subsequent reduction of the cost of the room for that extra night! ***I changed from Mountain view to Sea view throughout

  • 7.8
    Fabulous

    Location was good ... easy access to cafes ariund the area

    I ordered a simple Cheese burger .. they delivered it burned from the top and totally uncooked inside .. had to call the manger to witness what i got ..despite the fries which was exteremly salty that u cant even taste ..

  • 7.0
    Very good

    The main advantage of this hotel is its location on the beach....the garden is beautiful...the sea view rooms have a fantastic view over the garden, beach, sea....very soothing and relaxing...

    The hoel was built in the 80ies and seems outdated, even though it has been refurbished...the bathrooms and balconies are very small...you cannot sit on the balcony, even though it s a sea view balcony, the service is not as good as it should be in such an expensive hotel

  • 9.6
    Exclusive

    Very comfortable - have stayed there before would recommend it to others.

  • 5.4
    Guest rating

    Nice location.good italian restaurant

    Very old. We asked for silent room. They gave us a room above disco. We could not sleep and had to change room. First room was also not clean. Second room was average

  • 6.0
    Good

    The food selection for breakfast was not very vegetarian friendly and the service was on the slow side.

  • 8.2
    Fabulous

    It is very centrally located with a beautiful beach (probably the best in Muscat), the rooms are nice. free wifi

    the restaurant (especially the service) is not thrilling

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Oman

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedAll children13 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Seeb (MCT)11.7 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
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